Beyond meter reading

April 7, 2021

Beyond meter reading webinar recording

Hosted by Daniel Sullivan, CEO of Iota. We’d like to thank our panel speakers:

Andrew Forster-Knight, Customer Service Delivery General Manager (Acting) South East Water
Craig Earl, Head of Operational Technology Sydney Water
Adrian Flather, Senior Intelligent Networks and Assets Specialist City West Water
Natasha Ogonowski, Section Manager Customer Networks Water Corporation

The conversation was candid, insightful and thought provoking, watch it above if you missed it live.

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WatersEdge, 101 Wells Street, Frankston, VIC 3199

Iota proudly acknowledges the Traditional Owners of the land on which we work and live, and pay respect to their Elders past, present and emerging. We acknowledge their songlines, cultural lore and continuing connection to the land and water. We recognise and value the rich cultural heritage and ongoing contributions of Aboriginal people and communities to our society across Australia.

Iota proudly acknowledges the Traditional Owners of the land on which we work and live, and pay respect to their Elders past, present and emerging. We acknowledge their songlines, cultural lore and continuing connection to the land and water. We recognize and value the rich cultural heritage and ongoing contributions of Aboriginal people and communities to our society across Australia.

Water Utility Challenges	Digital Utility Levers	Lentic® Enablers
Water scarcity from climate change and population growth	Reduce water wastage by identifying network leaks	Enable an integrated ecosystem that leverages machine intelligence
Meet and exceed environmental regulatory requirements	Increase digital monitoring of water value chain to improve water quality and reduce environmental impact	Enhance data quality and quantity to support regulatory reporting and transparency

Water Utility Challenges	Digital Utility Levers	Lentic® Enablers
Rising customer expectations	Provide customers with relevant on-demand insights through preferred channels, enabling better service experiences	Built-in domain knowledge delivers on-demand customisable insights to customers
Affordability	Reduce water services costs through innovative demand management and enhanced operational efficiency	Support automation of key business processes to enhance customer service delivery and reduce demand

Water Utility Challenges	Digital Utility Levers	Lentic® Enablers
Optimise asset life and reduce operating costs	Visualise performance and manage asset lifecycle in real time while reducing the need to fund additional infrastructure	Domain rules applied to predict unknown disruption across assets, by providing high volume of data
Reduce non-revenue water losses	Automate identification of network leaks to enable rapid and cost-effective fault resolution	Enable integration of field device data across enterprise systems to manage utility response to network leaks and faults
Protect asset security	Provide a safe and resilient operating environment reducing cyber risks to critical infrastructure	Security policy and controls are in place to support continuous monitoring efforts in line with ISO0227001

Beyond meter reading

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